Body Renew Alaska in Anchorage, Alaska

The most complete information about gym "Body Renew Alaska" in Anchorage

Contacts of Body Renew Alaska

Address:
10325 Old Seward Highway, Anchorage, Alaska 99515

Website:
bodyrenewalaska.com

Phone:
+1 907-336-2639

Types:
Gym

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Tiare tuttle

Posted Aug, 28 2019

I signed up on 7/20 with Brandon and was told I was able to workout with my little child in a carrier while doing cardio since I workout after daycare hours so I signed me and my husband up for memberships. I went in on 7/25 and was told that is false and children aren't allowed on the floor due to liability which I completely understand. So I went to cancel my membership and was told I would get a call the next day about my refund. I had to call back and finally got a call this morning from Amanda (branch manager) saying they won't cancel our memberships because we went in on day 5 rather than day 3 in our contract but they are willing to give us free daycare passes and guest passes.... so free daycare for the hours that don't work with my work schedule.... she did say we can find some other poor soul to transfer our memberships to but that's the only way out. asked to speak to a higher up and got the front desk girl for Sabrina (customer service manager). I called 4 times and the fourth time she was out to a meeting and would call in the next 24 hours.. asked for a higher up and she is the highest apparently. Only saving grace is the front desk girls are all polite on the phone at least. This isn't over.